How to Order
Placing an Order
- Please phone us on 027 838 0117 if you wish to make an inquiry regarding items seen on this site or contact the administrator of facebook for more information or contact using our e-mail address..
Payment
- Payment is to be made using Internet banking only.
- When making payment, please use your surname and your invoice number as our reference. (eg. Smith 0502)
- Please pay on receipt of invoice.
- Orders will be shipped on receipt of payment.
Click & Collect
- You may collect your order from Purple Patch, Shop 2, 350 Barton Street, Hamilton 3204
- A staff member will phone you when your order is ready to arrange a pick up time.
Shipping Information
- Orders can only be shipped to a New Zealand address.
- Orders will be shipped on Tuesdays and Thursdays.
- All parcels will be charged a standard rate of $7.00.
- Delivery to a rural address will incur an extra cost of $3.90.
- All parcels are tracked.
Refunds / Returns
- Refunds will only be given for faulty goods
- Goods may be returned in new condition within 14 days.
- Purple Patch reserves the right to refuse a return if the item is not in original condition.
- Items are to be returned at the customers’ expense.
- If a refund is approved, customers may choose a replacement item or a full refund.